Learning Palace has been serving schools, teachers, parents, and homeschoolers with the commitment to provide the largest selection of educational materials, teaching supplies, learning games, and toys that teach. ORDER OPTIONS Shipping Time: Orders will generally be shipped and received within 6-10 business days of the date your order was placed. During Back-to-School and Christmas seasons, orders may take a few additional days to process. Backorder Items: If for any reason an item on your order is on backorder, we will notify you by phone or email. Learning Palace does not charge any additional freight charges for shipping backordered items. Opening an Account with Us: If you are a school, church, childcare center, or other institution and would like to open an account with us, please contact Carla Suiter at our main office at 1-800-721-1833 ext. 21 for more details. Purchase Orders: If you already have an account with us, you can use a purchase order number when processing an order. All purchase orders placed online will need authorization prior to processing the order by your school, church, or organization. Phone Orders: If you prefer to place your order by phone, please contact Mike Faris at our main office at 1-800-721-1833 ext. 20. Fax Your Order: Orders can be faxed to our main office at 503-255-3996 Learning Palace accepts the following credit cards: * Visa * MasterCard * American Express * Discover Shipping Charges: * Up to $30.00: $5.99. * $30.00 - $99.99: 15%. * $100.00 & above: 10% * Free Freight: Free freight on all orders $500.00 or more, shipped to one location within the 48 contiguous states. Shipping Exceptions: Actual freight charges will be billed for furniture, equipment, and oversized products. The shipping cost will not be reflected on your initial order. If you do order an item that requires additional shipping costs, we will notify you by phone before we process your order. International, Alaska, & Hawaii Orders: International, Alaska and Hawaii orders are subject to United States Postal Services shipping rates. This shipping rate will not be reflected on your initial order. We will contact you by phone or email to confirm the estimated shipping cost of your order. Returns: Returns will not be accepted without prior authorization from us. When requesting authorization to make returns, please include billing invoice number. Materials being returned must be in saleable condition, unless they were damaged during shipping.